From partner first to firm first; an end to the cult of the individual

In partner-led, professional service businesses today there is a dichotomy. The client wants personal service, from someone they deeply trust. You employ individuals who excel at building these relationships and owning them. But managing your team feels like managing a Premier League football team full of strikers. Everyone scoring goals. When it comes to collaboration and alignment... frankly, it's dysfunctional.

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Fiona Burnett
Creative accountant? Yes, please...

‘Nobody wants a creative accountant’ so the saying goes. Well, now we do…  In the face of automation and A.I. the professions are set on an accelerating journey of transformation. From bread and butter compliance to more diverse and consultative business support services. Business models are changing. New service lines added. New skill sets required. ‘We’re not accountants anymore’...

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Fiona Burnett
Business by design

Design-led business outperforms by 228%
That’s the headline statistic reported by the US Design Management Institute (DMI) when they conducted a study of 15 businesses that institutionally understand the value of design.

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Fiona Burnett